What is an e-learning short course?
Short Courses are short e-learning courses designed to give your employees knowledge and understanding of key areas that are increasingly necessary in the workplace, such as cyber security, equality and diversity, data and privacy laws, and health and safety legislation. Each Short Course takes an average of 20 to 40 minutes to complete.
Description
This e-learning 'short course' in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees. The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace. Effective communication in the workplace is integral to a company’s culture and business success. Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital. Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.
Course Objectives
The e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication. Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.
Course Outcome
Learners taking this course will gain knowledge on what communication is, the importance of communication and context and how to overcome barriers to effective communication. This course is available online through our Learning Management System.
This course includes a number of key features that will benefit the learner. These include the following:
- Media and content rich exercises that engage learners
- Interactive content and exercises based on real-life scenarios
- Multiple choice questions included within the e-learning
- Personalised certificate is issued upon completion of the course
Duration
Learners are expected to take approximately 20 to 40 minutes to complete this course
Cost
£20.00 + VAT