The role of a first aider for mental health is to provide basic mental health support or to be the first response to someone in need, usually in the workplace. The first aider for mental health is not clinically qualified to assess, diagnose or treat mental ill health but they will know the basic tools to listen to individuals who require first response support for their mental health. This is a knowledge-only, classroom-based course compromising of two units. The course is designed to give candidates an overview of mental health, mental ill health, and wellbeing. The aim is to provide learners with an understanding that all individuals have mental health and that an individual experiences of mental health can fluctuate on a spectrum. Unit 2 covers the introduction to first aid for mental health. This unit introduces learners to the principles of first aid for mental health. Providing learners with an understanding of the basic concepts and tools needed to undertake the role of a first aider for mental health in the workplace.

Course Objectives

  • Welcome and introduction
  • Understanding mental health and wellbeing
  • Understand how mental ill health affects the experience of individuals
  • Understand the mental ill health continuum
  • Understand ways to self-manage own wellbeing
  • Understand the principles of first aid for mental health
  • Know how to recognise mental ill health in self an others
  • Understand how to support mental wellbeing in the workplace
  • Understand how to promote a mental wellness culture in the workplace
  • Understand the importance of resilience and protection of self for first aiders for mental health
  • Knowledge assessment

Course Prerequisites

  • This course is for learners aged 16 and above
  • Candidates need a basic command of the English language (Level 1)
  • This qualification can be taken by learners preparing to enter employment or by those who are already in employment

Course Outcome

All successful candidates will receive a certificate and a wallet-sized card specifying their qualification shortly after attending the course.

Progression can be made by enrolling on the Highfield Level 3 Award in Understanding Mental Health in the Workplace for Managers.


2 days

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